1. How was your overall experience working at JEM?
The summer I worked at JEM Window Cleaning was thoroughly enjoyable. Being referred by a family friend, I heard only positive reviews and my experience did not disappoint. Working for Mr. Menzies was a pleasure especially because he was always open to increasing my responsibilities as my comfort level within JEM grew.

2. Did you like/enjoy our company culture?
Absolutely! From day one Mr. Menzies along with my other colleagues at JEM made me feel like a valued member of the team. Fridays never seemed to come soon enough as Sandy (the ultimate receptionist) always made sure there was a fresh box of donuts waiting for us in the morning. JEM truly does have a family-like feel to, making the actual work aspect a pleasure.

3. Did you feel valued/appreciated at work?
Each morning as a walked into the office, Sandy had a thoughtful message written on the whiteboard that always put a smile on my face. Each morning would consist of a quick team meeting where everyone was able to say whatever was on their mind whether it be related to cleaning windows or not. Throughout the summer I was able to build some great friendships with my fellow coworkers making the workday fly by.

4. Did your manager praise and or commend you when you did a good job?
James would frequently relay messages left by customers to help us improve on our cleaning techniques. Any criticism was taken in stride to ensure the same mistakes were not made again.

5. Did you feel you had enough training to do your job properly?
James was very meticulous while teaching employees the proper window cleaning methods. While at first, I thought he was being overly scrupulous, I quickly came to realize it is his attention to detail that keeps customers coming back to JEM year after year. My stint going door-to-door has etched the “water fed pole system” sales pitch into my memory, a perfect conversation starter for anyone curious about the window cleaning process.

6. Did you feel that JEM’s company expectations/goals for your position were easy to meet?
The first weeks of training clearly outline what is expected from all employees. Every morning employees are given a set list of jobs that take the workday to complete. If you are able to complete all your jobs before the end of the day, you can call Sandy to send you some more work and make a few more bucks or you can simply just go home.

7. Did you find your work meaningful?
You would never really get to understand the importance of clean windows until you worked a day at JEM. As I grew more accustomed to the water fed pole system, it felt remarkable knowing I was providing homeowners with an unparalleled sparkle to their windows. Putting a JEM Window Cleaning sign up on a front lawn is giving a stamp of approval, while letting your neighbours know you have had your windows cleaned by the GTA’s most exceptional window cleaners. By the end of the summer, I would go as far as considering myself a window cleaning connoisseur.

8. Did you feel you were rewarded well for your commitment to the job and quality of your work?
As you grow more experienced within the company, employees are able to take on greater responsibility ie) more jobs per day, resulting in greater compensation.

9. What did you enjoy most about the job?
My favorite part about the job was being able to get outside and enjoy the summer heat. A close second was the year end barbeque as a final farewell to summer.

10. Would you recommend JEM as a place to work for others?
JEM is a great placement for any students looking for summer work. You’re able to get up and running on your own in no time and the amount you earn is really dependent on the effort you put in.

11. On a scale from 1-10 ( 1 being poor and 10 being amazing), how would you rank JEM as a company to work for?
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